Turn SOZO's operational data into decisions: the funnel from trial to paid, how each feature is used, AI cost per tenant and the output quality of our agents.
Benefits
- Social, health and unemployment insurance as required by Vietnamese labour law
- Paid annual leave and public holidays under the Labour Code
- A clear labour contract; salary negotiated on ability and stated in your offer letter
- Work on a stack that runs in production: TypeScript, React, Cloudflare Workers, D1, R2, Queues, Durable Objects
- Use AI every day — Claude, Gemini, Workers AI — in the product and in how we work
- Code ships with automated tests and is reviewed before it reaches production
- Equipment, remote work and bonuses: discussed in detail at interview
What you will do
- Build and maintain customer funnel reporting: demo sign-up, activation, payment and renewal.
- Analyse usage by feature and by plan so the product team prioritises the right work.
- Track AI cost and token usage by tenant and by feature; spot anomalies.
- Work with the AI team to measure output quality through scoring and user feedback.
- Check source data quality — every number you publish must trace back to its query.
- Present findings concisely, with recommended actions.
What we are looking for
- 1+ year in data analysis; strong SQL.
- Proficient with spreadsheets and at least one visualisation tool.
- Basic statistics: distributions, group comparisons, no conclusions from tiny samples.
- Honest with numbers — no rounding up to look good.
Nice to have
- Python or JavaScript for data processing.
- Familiarity with SaaS metrics: MRR, churn, LTV, CAC.
Hours & location
- Working hours: Office hours; your exact schedule is agreed at interview.
- Location: Ho Chi Minh City, Vietnam — the exact office address is sent with your interview invitation.
- Reports to: Product Team Lead.
Your application
- Your contact details and a few lines about yourself (required). A CV is optional — if you have one, attach a PDF, DOC, DOCX, JPG or PNG up to 10 MB.
- A link to your GitHub, portfolio or something you have built — one real project says more than a page of CV.
- If you can: measurable results from your work (revenue, customers looked after, campaigns, articles) — add them to your introduction.
- Degrees and certificates (if any) — only needed when you join, no need to send them in advance.
- SOZO never charges candidates any fee and never asks for photos of your ID over social media.
Hiring process
See details- Step 1:Apply
- Step 2:Screening & chat
- Step 3:Interview
- Step 4:Offer